Home Articles Common Issues Allure Flooring Support Having issues with your Allure flooring? Looking for allure flooring support? First, be sure to check out the Common Issues and Frequently Asked Questions sections of this site for valuable “how-to” tips and educational resources. If you can’t find what you are looking for there and would like more information, or to file a claim, you can also contact your local Home Depot or give Halstead’s Customer Support Hot Line a call at: 1-866-843-8453. You can also contact Halstead electronically by visiting the “Contact us” page. Prefer online chat? We have that too! Live chat is also available by clicking on the button at the top or bottom of this page. Just click on the button and type in your question and we’ll get right back to you. If a live chat operator is not available, simply leave your message and contact information and we will get back to you as soon as we can. *Helpful tip- Be sure to have your sales receipt from Home Depot, and records of both the style and run numbers of your Allure flooring on hand. This will be essential information if your flooring should need to be replaced. Looking for more Allure flooring support and warranty information? Check our out resources page for downloadable installation manuals and Allure flooring warranty registration cards! You can also find out more about your Allure flooring warranty and what it covers on our Warranty Information Page.