Home Articles Maintenance allure ULTRA Flooring Cleaning and Maintenance Instructions allure Ultra flooring cleaning and maintenance are essential to keeping your floor beautiful! One of things you’ll love about allure is that it is very easy to take care of. In this post you will find some valuable resources to help you clean and maintain your new allure Ultra resilient flooring. You can read the TrafficMASTER allure Ultra cleaning and maintenance instructions below. Also, you can download and print out this cleaning and maintenance instruction guide by clicking on this link: DOWNLOAD THE OFFICIAL TRAFFICMASTER ALLURE ULTRA FLOORING CLEANING AND MAINTENANCE INSTRUCTIONS HERE We recommend that you also download the complete owner’s manual with full installation specifications as well as maintenance, support and warranty information here: MyDIYgenius.com Resources TrafficMASTER allure Flooring Ultra Cleaning and Maintenance Instructions Before you begin: Congratulations! You have just installed TrafficMaster allure ULTRA from The Home Depot. Your new resilient floor was produced under the highest quality standards and will provide you with a lifetime of enjoyment. Although allure is one of the easiest floors to maintain, please follow the recommendations in this guide to retain the fresh look and protect the factory finish. Preventative Maintenance Use NON-RUBBER protective mats in front of any doors leading to the outside. This helps keep the sand and grit from getting on to your floors. Gritty sand is any floor covering’s worst enemy. Install proper floor protectors (felt preferred) on all furniture legs used on resilient flooring. Protectors will allow chairs to move easily over the floor without scuffing or scratching. Clean protectors on a regular basis to remove any grit that may have become embedded on the bottom of the furniture leg. For any swiveled type office chairs and other rolling furniture, please install 2” wide non-staining flat casters. DO NOT use rubber casters. To keep your floor looking its best, dust mop or vacuum your floor at least twice a week. Do it more often on floors with heavy traffic. DO NOT use a household dust cleaner of any kind. This may cause the floor to become slick or damage the finish. Simply sweep the floor as often as needed. DO NOT allow pets with unclipped nails to damage your allure floor. It may result in severe scratching to the surface. The same is true for high heeled shoes without proper tips on the heels. Avoid exposure to direct sunlight for prolonged periods of time. During peak sunlight hours, use drapes or blinds to minimize the direct sunlight on the allure floor. Most types of flooring will be affected by continuous strong sunlight. To avoid an uneven appearance, please consider relocations of any area rugs from time to time. In addition, excessive temperatures are not good for resilient floors. Some natural ventilation or intermittent air conditioning in vacant homes should be considered. Long term continuous inside temperatures over 95º F degrees combined with strong direct sunlight will damage your allure floor and cause the installation to fail. DO NOT use a steam cleaner on allure flooring as it may result in permanent damage to your floor and will void the warranty. HELPFUL HINT #1: To avoid yellowing from asphalt driveways or parking lots, always use doormats at entranceways. Regular Maintenance Food spills should be cleaned up as rapidly as possible with a quality liquid vinyl cleaner. Make sure the cleaner you choose is an all-purpose liquid cleaner that is NON-ABRASIVE. We do NOT RECOMMEND powdered cleaners, oil soaps, dishwashing detergents, or other dusting products. Use a, biodegradable cleaner that leaves no residue or haze and requires no rinsing after application. Shoe marks and scuffs can be easily removed using a spot application of allure Single Step and a green Scotch Brite pad. *If allure Single Step is not readily available, then you may obtain it directly from Halstead. See instructions for how to purchase this cleaner, and other helpful products from Halstead below. Regular household dirt can be cleaned with your allure Single Step applied as indicated on the products label. Some hand wiping may be required to remove tough spots and spills. Always sweep or vacuum your allure floor before cleaning so that all loose dirt and particles are removed. It’s a good idea to use a hard surface floor attachment when vacuuming your allure floor. For best results DO NOT use combination cleaner/finish products. DO NOT WAX YOUR allure FLOOR! The surface of your TrafficMASTER allure floor is very dense and non-porous; this prevents wax from penetrating and thus will build up a bed for yellowing and dirt collection. The same non-porous feature also provides all the protection against wear and staining that you will need. Use only allure Single Step for heavy wear when you have experienced some loss of the original appearance over time. Your TrafficMASTER allure floor has been designed to be very easy to maintain, but you may prefer to add an occasional coat of the allure Single Step to renew and protect your floor. If you cannot locate the allure Single Step, then please ask your Home Depot representative for an equivalent low-gloss product. Additionally, the allure Single Step is available directly from Halstead. See below on how to order. If your floor is exposed to excessive amounts of water due to flooding, don’t panic, allure ULTRA is waterproof! Simply remove the water as quickly as possible with a Wet-Vac or other device and ventilate the room. Promptly turn on a dehumidifier in the room to reduce the moisture levels back to normal. Do not dry the room below the normal moisture level that existed previously. If accidental deep scratches appear on your floor then it might be necessary y to replace such damaged tiles. Please look below for instructions on how to replace a plank of allure. If the scratches are fine and the result of normal household use, then it is recommended only to fill them with one or two coats of the TrafficMASTER Matte Floor Finish. *OTHER PROBLEMS? Read below for more First Aid information for your allure floor. Or contact your Home Depot representative or Halstead’s Consumer Hot Line at 1-866-THD-TILE. First Aid For Your allure Ultra Floor You may remove chewing gum, adhesive, crayon, candle wax, and similar type substances by applying ice until it becomes brittle enough to crumble off. The residue may be removed with mineral spirits. Extra deep heel marks, caster marks etc.: rub with green Scotch Brite pad dampened with allure Single Step. For moderate to heavy stains caused by long standing water or other non-dye liquids: Rub with allure Single Step. For dark spots caused by ink or other chemicals, clean spot as per #2 above. If not successful, then the affected plank should be replaced as per the instructions below. Animal and diaper stains should be treated same as #3 above. Cigarette burns if not deep, then procedure #2 above should work. If, however, they are very deep then the affected plank should be replaced as per the instructions below. *If you have any questions or concerns about caring for your TrafficMASTER allure floor please contact Home Depot or Halstead at 1-866-843-8453, or check out our web site at mydiygenius.com. You can also e-mail us directly at: TrafficMaster@halsteadintl.com Instructions for Replacing an allure Ultra Plank If you need to replace a plank of allure ULTRA, simply take a utility knife and cut the bad plank out along the long side of the plank only and lift out of place. Then take a spare plank and cut the tongue and groove off of the long side of the replacement plank only. Leave the tongue and groove on the short side of the plank. Then simply fit into place and lock the two short ends into place. If you have any problems or questions, call our Customer Help Line at 1-866-843-8453. HELPFUL HINT #2: Pay attention to your room temperature when installing allure. Please make sure your thermostat is set above 65º F and below 85º F when installing allure. Room temperature is important! Ordering Additional Products If you are unable to find a quality no-wax vinyl cleaner, or the TrafficMaster Matte Finish at your local Home Depot or at HomeDepot.com, you may obtain suitable products from Halstead N.E. Corp. by either sending a written request or calling: Halstead N.E. Corp., 15 Oakwood Avenue Norwalk, CT 06850 PHONE: 1-866-843-8453 Available products include: • allure Single Step Soft Satin (covers 500 sq.ft. CALL FOR PRICE) • allure Single Step Rich Gloss (covers 500 sq.ft. CALL FOR PRICE) Additional items: • allure Repair Tape (75’ per roll. CALL FOR PRICE) REMINDERS! Retain your Home Depot sales receipt. Keep records of the style and run number of your allure planks, this appears on the outside of the carton alongside the barcode. Keep record of the dates that you refreshed your floor with the Matte Floor Finish. DO NOT apply more than 4 coats total. If you need to apply more than 4 coats use a vinyl stripper to remove the previously applied floor finish. Have Questions? Thanks for reading the allure Ultra Cleaning and Maintenance instructions. We hope you enjoy your beautiful new allure floor. If you should have any questions please be sure to contact your local Home Depot representative or you can give us a call at 1-866-453-8453. Also, don’t forget to visit our “Support Center” at www.mydiygenius.com/articles/allure-flooring-support.