Home Articles Frequently Asked Questions Allure ISOCORE Warranty | What You Should Know If you’re looking to replace your tired and worn flooring for something more durable and luxurious, there is no better choice than Allure ISOCORE Resilient Vinyl Plank Flooring. Water-proof and scratch-resistant, Allure ISOCORE uses the latest innovative technology to stand the test of time. We want every Allure product to be purchased with confidence—which is why understanding the warranty for your Allure flooring is essential. Here are some important details of your Allure ISOCORE warranty that you need to know: What Is The Length Of My Allure ISOCORE Warranty? The length of your Allure ISOCORE warranty will vary depending on the type of flooring that you purchased. Here is a quick look at the length of the warranty for each type of Allure ISOCORE flooring: Allure ISOCORE Multi-Width LV Flooring: Limited lifetime residential warranty and limited 5-year light commercial flooring. Love this look? Get it here. Allure ISOCORE 16 in. x 32 in. in Tile LV Flooring: Limited lifetime residential warranty and limited 5-year light commercial flooring. Love this look? Get it here. Allure ISOCORE 7.1 in x 36.8 in Plank LV Flooring: Limited lifetime residential warranty and limited 5-year light commercial warranty. Love this look? Get it here. Allure ISOCORE WIDE and XL Plank LV Flooring: The XL plank has a limited lifetime residential warranty and a limited 10-year light commercial warranty. The WIDE plank has a limited lifetime residential warranty and a limited 5-year light commercial warranty. Love this look? Get it here. Your Allure ISOCORE warranty information can be found in your ISOCORE flooring owner’s manual. If you have lost your manual, please visit our resources page to view a downloadable installation manual and flooring warranty registration cards. What Could Void My Allure ISOCORE Warranty? In your Allure ISOCORE manual, you will find information regarding your warranty. It is extremely important that you follow the instructions in your manual. Choosing not to follow proper instructions in your manual will void the warranty. Some of the most common ways that customers accidentally void their Allure ISOCORE warranty include using a steam cleaner on their floors, installing their Allure flooring in a room that is not temperature controlled, and installing Allure flooring on uneven surfaces. From installation to cleaning and maintenance, it is essential that you read and comply with the instructions outlined in your manual. Failure to follow these guidelines is a sure way to void your warranty. What Do I Need To File A Warranty Claim? To file a warranty claim, you must first fill out your warranty card. This can be found in the box that contains your Allure Flooring. You will provide key information on this card such as your name, contact information, and Allure product details. You will then send your warranty card to the following address: WARRANTY REGISTRATION UNIT HALSTEAD INTERNATIONAL 15 OAKWOOD AVENUE NORWALK, CT 06850 U.S.A. You can also fill out a warranty card at http://warranty.halsteadintl.com/. Please keep in mind that you will need your receipt or proof of purchase to file a claim! Question Not Answered Here? Contact Our Support Center! If your question wasn’t answered in this article, please check out our Frequently Asked Questions section. For further questions, contact your local Home Depot or call Halstead’s Customer Support Hot Line at 1-866-843-8453. Whether you are transforming your commercial space or desire new and stylish flooring in your home, we want every customer to feel confident in their Allure flooring product. Please do not hesitate to contact us for any questions you may have!